MS care at home
Multiple sclerosis (MS) can mean good days and harder days, so support needs to flex. In Croydon and Bromley, our trained, DBS-checked carers help with fatigue, mobility, continence and personal care, at the pace each day allows, around the plan your MS team has set. We are CQC-rated “Good”.
- Rated “Good” by the CQC, all 5 areas
- Small, consistent carer teams
- DBS-checked carers we employ directly
- Nurse-led support when needs rise
- Read our CQC report(opens in a new tab)
How home care helps
Multiple sclerosis (MS) affects people differently and can change from day to day: fatigue, mobility, sensation, bladder and bowel function and heat sensitivity among them. Our role is practical, everyday support at home that flexes with the day and keeps to the routines your MS nurse and therapists have set.
The help that makes the biggest difference
Fatigue-paced support
We plan visits around energy, not the clock, doing more on the harder days and stepping back on the good ones, so effort is saved for what matters most.
Mobility and staying cool
Steady help with walking and transfers following your physiotherapist’s plan, mindful that heat can make symptoms harder for a while.
Continence and dignity
Discreet, respectful help with bladder and bowel routines, including catheter care where your district nurse has set it up.
Personal care, your way
Gentle help with washing, dressing and grooming that works with changing sensation and strength. Privacy and dignity first.
Flexible cover through a relapse
When a relapse changes things, the same familiar team can add visits quickly, so support matches the moment without starting over.
Worried about cost? Care starts from £26 an hour
Your first home visit is free, with no obligation. Many families get help through their council, NHS Continuing Healthcare or Attendance Allowance. Our funding guide explains the routes in plain English.
See funding optionsCare that adapts as needs change
MS rarely stays the same, so the care moves with it, more support through a relapse, lighter touch in between, up to live-in care, kept with the same small team. If needs become clinical, such as PEG feeding, our nurse-led team can step up (see our complex & clinical care), so you keep one trusted provider throughout.
Explore our nurse-led complex careWorking with your wider team
We work around the people already involved: your GP, MS nurse, district nurses, physiotherapist and occupational therapist. We keep to their plans and flag any change early, especially through a relapse. Medicines stay with your GP and pharmacist, and therapy with your therapists; we support both by keeping daily life going.
Care at home vs a care home
| In this respect | At home with Fabulous | In a care home |
|---|---|---|
| Flexibility | Visits flex with good days and relapses | Fixed to the home’s routine |
| Familiar carers | The same small team who know your needs | Whoever is on shift |
| Attention | One-to-one, in your own home | Shared across a home |
| Your environment | Your own home, kept at a comfortable temperature | A shared setting you adjust to |
| Who holds the plan | One plan shared with your MS nurse | Varies by setting |
| Cost | From £26/hr: pay for the visits you need | A fixed weekly fee |
Not quite what you’re looking for?
MS care at home: common questions
Can care flex with good days and bad days?
Yes. That flexibility is the point of home care. The same familiar team can do more on the harder days and step back on the good ones, and add visits quickly through a relapse, so support always matches the day.
Can you help with continence and catheter care?
Yes, discreetly and with dignity. Carers support bladder and bowel routines, and catheter care where your district nurse has set it up and shown how it should be done for you.
Can someone with advanced MS stay at home?
Often, yes, given the right support and an honest assessment of needs. Care can grow to live-in support, and our nurse-led team can take on clinical needs such as PEG feeding when they arise.
How quickly can MS care start at home?
Often within days of your free home visit, and sooner when a relapse or discharge makes things urgent. Tell us the situation and we will be honest about what we can arrange and when.
Will it cost us, or can it be funded?
Care starts from £26 an hour, with a free first home visit. Help is often available through your council, NHS Continuing Healthcare or Attendance Allowance. Our funding guide explains the routes.
MS asks for care that listens to the day. We keep the same small team, so they know your good days from your harder ones and shape each visit around them.
Last reviewed 14 June 2026 · Reviewed by Roseline Fazal Masih, Registered Manager · Registered Nurse
Let’s talk about the care you need
A friendly chat with someone local who understands. We’ll listen first, then help you decide what’s right for your family.