Home care in Croydon & Bromley
Dementia care that keeps home familiar
Dementia care at home keeps your loved one in the place they know best, supported by a small, consistent team of trained carers. Familiar faces and predictable routines can help reduce anxiety and confusion, while sensitive help with washing, dressing, meals and medication supports a safe, calm day, in Croydon, Bromley and nearby.
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- CQC rated “Good” (opens in a new tab)Across all five areas
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- NHS-listed (opens in a new tab)Trusted since 2019
- Carers we employDBS-checked, not agency
Quick answers for families in Croydon and Bromley
Where can I get a dementia diagnosis in Croydon or Bromley?
Start with the GP. In Croydon the NHS memory service is run by South London and Maudsley NHS Foundation Trust, and in Bromley the memory clinic is run by Oxleas NHS Foundation Trust. You do not need a diagnosis to arrange home care, so support can begin while you wait for an appointment.
Can a person with dementia keep living at home?
It depends on the person and how their needs change, but with the right support many people can. Familiar rooms and routines can help a person feel calmer, and visits can grow from an hour a day to live-in care. If needs become clinical, our nurse-led complex care can be added without changing provider.
Who is dementia & Alzheimer’s care for?
- People living with dementia or Alzheimer’s who are safest and happiest at home
- Families noticing missed meals, muddled medication or rising anxiety
- Sons and daughters juggling care from a distance and needing eyes they trust
- Family carers who love the person but are running on empty
- People in the earlier stages who mainly need prompting and a steady, familiar routine
- Couples where one partner is quietly holding the whole day together
What’s included
- A small, consistent carer team so trust and routine can build
- Calm, unhurried help with washing, dressing and eating
- Medication prompts plus meal and hydration checks at every visit
- Gentle conversation, reassurance and familiar activities
- A named contact who keeps the whole family in the picture
- Respite cover so family carers get a proper break
What dementia & Alzheimer’s care looks like day to day
With dementia, the surroundings do a great deal of the work, which is why staying at home, among familiar rooms, photographs, and routines, so often helps a person feel calmer and more themselves. Our care fits gently around the day rather than taking it over. A carer who is a familiar face arrives, follows the routine your relative already knows, and offers help in a way that protects their confidence: prompting rather than doing everything for them, and letting them carry on with what they still manage well. A steady, unhurried manner and a predictable rhythm to the day can ease the anxiety and confusion that often build as it wears on. Help with washing, dressing, meals, and medication happens inside ordinary moments, so it feels less like being cared for and more like a good day at home. And because the family often carries the worry as much as the person living with dementia, we keep you in the picture with a written note after every visit.
- A familiar faceA familiar carer who follows the routine your relative already knows, so the day feels steady and predictable.
- Washing & dressingGentle prompting with washing, dressing, and grooming, helping rather than taking over.
- Meals & fluidsMeals and drinks encouraged through the day, with an eye on appetite and keeping fluids up.
- MedicationMedication support at the agreed times, recorded at every visit so everyone can see what was given and when.
- Calm reassuranceCalm reassurance and gentle redirection when things feel confusing or unsettled.
- Company & activityCompany and familiar activity: a short walk, a favourite song, or looking through old photographs together.
- Safety at homeA quiet eye on safety at home: trip hazards, the cooker, and the front door.
- A written noteA written note after each visit, so the family can see how the day went and spot changes early.
We keep you in the picture
Dementia rarely stands still, and the hardest part for families is often not knowing whether today was a normal wobble or the start of a real change. Keeping you in the loop is therefore central to how we work. The written note after each visit records how your relative seemed, what they ate, how they slept, and anything that felt different, so patterns become visible rather than lost. We flag concerns early, whether that is new confusion in the evenings, a skipped meal, or a bit more unsteadiness on their feet, and we talk them through with you rather than leaving you to guess. If the day-to-day picture shifts, the plan can be reviewed quickly and the visits adjusted, and where it helps we can bring in our nurse-led complex care, overseen by our Registered Manager, a registered nurse. You are never managing this alone, and there is always a familiar number to call.
The same familiar faces
With dementia, consistency is not a nicety, it is the care itself. A new face each week can be unsettling and can undo the trust that makes everything else possible, so we keep the team around your relative as small and steady as we can, employ our carers directly, and tell you in advance about any change of carer. Every carer is DBS-checked, the carers we send have dementia training, and we take time to learn the person and not just the diagnosis: their history, what soothes them, and what they would rather do for themselves. The care plan is reviewed with you regularly and adjusts as needs change, and if support needs to grow we can add visits or move toward live-in care without a stranger having to start from the beginning. Whatever a day brings, there is always someone real to call.
Dementia care at home in Croydon and Bromley
In Croydon
In Croydon, ask the GP about a referral to the Croydon Memory Service, run by South London and Maudsley NHS Foundation Trust, which sees adults with mild to moderate memory problems. Croydon Council carries out care needs assessments, and Age UK Croydon runs the Memory Tree Café for people living with dementia and the people who care for them. Our carers visit from our office on Purley Way and report changes to the GP or district nurse.
Memory Service (Croydon), SLaM
The NHS memory assessment service for adults in Croydon, run by South London and Maudsley NHS Foundation Trust.
Age UK Croydon
Free information and guidance for older people in Croydon, and the Memory Tree Café for people with dementia and their carers.
Carers First (Croydon)
The carers' service commissioned by Croydon Council: advice, carer's assessments and support for unpaid carers.
Croydon Council: ask for a care needs assessment
The free assessment that decides what support the council can arrange or fund for a Croydon resident.
In Bromley
In Bromley, the GP can refer to the Older Adults Memory Clinic run by Oxleas NHS Foundation Trust, which usually sees people aged 65 and over. Bromley Council carries out care needs assessments, Bromley Well supports unpaid carers, and Age UK Bromley & Greenwich works with older people across the borough. We provide dementia care in Bromley, Beckenham and Orpington, planned and supported from our Croydon office.
Older Adults Memory Clinic, Oxleas
The NHS memory clinic for Bexley, Bromley and Greenwich, usually for people aged 65 and over, by GP referral.
Bromley Well
Free health and wellbeing services in Bromley, including support for unpaid adult and young carers.
Age UK Bromley & Greenwich
The local Age UK for older people in Bromley, with information, advice and practical support services.
Bromley Council: getting social care support
How to ask Bromley Council for a care assessment, by phone, email or the online form.
How care begins
Call us
A friendly chat about what would help, no scripts, no pressure.
Free home visit
We meet you at home, listen properly and shape a plan together.
Care begins
We tell you who your carers will be, and care often starts within days.
Inspected and rated by the Care Quality Commission
The CQC is the independent regulator of health and social care in England. They inspected us across five areas, and rated us “Good” in every one, our current published rating.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Fabulous Homecare Ltd
“The managers took time to understand our needs and challenges, and are attentive, compassionate, and always highly professional. The carers are all very kind, empathic and respectful.”
Dementia & Alzheimer’s: common questions
What does dementia care at home cost?
Care starts from £26 an hour and the first home visit is free, with no obligation. Many families are eligible for help (from Attendance Allowance to council funding) and our funding guide walks through the options in plain English.
What if Mum says she doesn't want carers?
That is very common, and we never force the issue. We often start with short companionship visits from one carefully matched carer, so a 'visitor' becomes a friend first, and the care builds gently from there at her pace.
Are your carers actually trained in dementia?
Yes, as a CQC-regulated provider rated 'Good', our carers are trained, DBS-checked and directly employed. The carers we send to people living with dementia have dementia training. We also keep teams small because consistency is half the care.
Can you support someone as dementia progresses?
Yes, visits can grow from an hour a day to live-in care, and our nurse-led complex care can step in if needs become clinical, so you will not need to uproot to a new provider partway through the journey.
Related reading
Last reviewed July 2026 · Reviewed by Roseline Fazal Masih, Registered Manager · Registered Nurse
Trusted information & support
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Learn more about Respite careLet’s talk about the care you need
A friendly chat with someone local who understands. We’ll listen first, then help you decide what’s right for your family.
Free home visit, no obligation. Prefer email? enquiries@fabuloushomecare.co.uk