Dementia & Alzheimer’s
Familiar faces and gentle routines that help people live well, and safely, in the home they know.
Learn more about Dementia & Alzheimer’s
Home care in Croydon & Bromley
Personal care at home
Personal care is respectful, practical help with everyday essentials (washing, bathing, dressing, toileting, meals and medication prompts) from trained, DBS-checked carers we employ directly. Visits run from a single morning call to several visits a day, shaped around the routines you already have at home in Croydon and Bromley.
- CQC rated “Good” (opens in a new tab)Across all five areas
- 5.0 on Google5 out of 5. 55 reviews
- NHS-listed (opens in a new tab)Trusted since 2019
- Carers we employDBS-checked, not agency
Is this right for you?
Who is personal care for?
- Anyone finding washing, dressing or mealtimes harder than they used to be
- Families who want reliable daily support without a move into residential care
- People recovering from illness who need a steady hand while they find their feet
- Older people living alone who would feel safer with a familiar face calling in each day
- Anyone who wants to keep their independence, with help that fits around them
- Couples where one partner has quietly become the other's full-time helper
What we help with
What’s included
- Washing, bathing and showering, always with privacy and dignity
- Dressing and grooming, so you start the day feeling yourself
- Medication prompts, with a record kept at every visit
- Breakfast, lunch and supper made the way you like them
- Gentle support moving safely around your home
- Light housekeeping along the way: laundry, bed changing, tidying
A day with us
What personal care looks like day to day
Most personal care begins with the parts of the day that have quietly become harder: getting up, getting washed and dressed, and having a proper breakfast before the day gets going. A visit with us is unhurried and led by you, not by the clock. Because we keep your care team small, the people who come are familiar faces who already know your routine, so there is far less explaining yourself each morning. Through the day the support flexes around what genuinely helps, from a single morning call to get things started well, to several visits so that meals, medication prompts, and a friendly check-in all happen when they should. And because the same small team looks after you, they notice the little changes early: a poorer appetite, a bit more unsteadiness, a lower mood. Everything that matters is written down at each visit, so the family can follow how the week has gone even from a distance.
- A calm startA calm start to the morning: help to get up, wash or shower, and dress, at your own pace and with your dignity protected.
- Breakfast & medicationBreakfast and a hot drink made the way you like them, with a gentle prompt for any morning medication.
- Moving safelyA steadying hand to move safely around the house and to the bathroom, so getting about feels less daunting.
- Continence & hygieneSupport with continence and personal hygiene, always handled calmly and with discretion.
- Visits through the dayLunchtime and evening visits when you need them, so meals, medication prompts, and a settled evening routine are all covered.
- Light housekeepingLight housekeeping done along the way: laundry, changing the bed, and leaving the kitchen clean and tidy.
- AppointmentsA reminder for appointments, and help to be ready in good time for them.
- A written noteA short written note at the end of each visit, so the whole family can follow how each day has gone.
We keep you in the picture
Families often worry most about the gap between visits, especially when they live too far away to pop in. So keeping you informed is part of the job, not an afterthought. Alongside the written note left after every visit, we are easy to reach: a quick call to talk something through, a change to the visit times when life shifts, or a heads-up from us if a carer notices your relative seems less steady or a little low. If a hospital appointment or a spell of illness changes what is needed, we adjust the plan quickly rather than leaving you to chase it. And nothing about the care is set in stone, so you can tell us what is working and what is not at any point, and we would far rather hear it early than have you put up with something that could be better. The aim is simple: that you feel supported too, not only the person receiving care.
The same familiar faces
Good personal care rests on trust, and trust rests on seeing the same faces. We keep your care team deliberately small, employ every carer directly rather than sending agency staff, and introduce anyone new to you in person before they ever visit on their own. Every carer is DBS-checked and trained for the kind of support you need, and your care plan is written with you and reviewed regularly, so it keeps pace with life as it changes rather than staying fixed to how things were on the first day. If your needs grow over time, we can add visits, change the timings, or step up to more specialist support, all without you having to start again with a new provider or explain your history from scratch. And if anything ever feels wrong, there is always a real person to call, day or night.
Getting started
How care begins
1
Call us
A friendly chat about what would help, no scripts, no pressure.
2
Free home visit
We meet you at home, listen properly and shape a plan together.
3
Care begins
Your carers are introduced in person, often within days.
Independently regulated
Inspected and rated by the Care Quality Commission
The CQC is the independent regulator of health and social care in England. They inspected us across five areas, and rated us “Good” in every one, our current published rating.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Fabulous Homecare Ltd
“Fabulous Homecare has been truly exceptional in the support they provide for my mum. The carers are not only professional and reliable but also kind, compassionate, and attentive to her individual needs.”
Your questions answered
Personal care: common questions
How much does personal care at home cost?
Home care with us starts from £26 an hour, and your first home visit (where we plan exactly what would help) is free, with no obligation to go ahead. Funding help is often available; our funding guide explains the main routes.
How quickly can personal care start?
Usually within days of your free home visit, and faster when something urgent has happened: a fall, a hospital discharge or a family carer suddenly unavailable. Tell us the situation and we will be honest about timings.
Will the same carers come each time?
Yes. We keep your team deliberately small so the same familiar faces visit each week, and we introduce any new carer in person before they ever visit alone. Every carer is DBS-checked, trained and directly employed by us.
Can visits change as Mum or Dad's needs change?
That is the point of home care. We review your care plan with you regularly and can add visits, shorten them or step up to specialist support without you ever having to start again with a new provider.
Related reading
Last reviewed July 2026 · Reviewed by Roseline Fazal Masih, Registered Manager · Registered Nurse
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