Diabetes care at home
Good diabetes support helps someone keep to their routine and stay independent at home. Our trained carers check and record blood sugar, support meals and foot care, and, where they are competency-checked, give insulin or tablets exactly as prescribed, under a nurse-led plan across Croydon and Bromley. Everyday medication reminders are part of our personal care; this is the clinical, nurse-planned support.
Being discharged this week? Call us any time, day or night. We’ll be honest about what we can put in place, and how quickly.
- CQC-registered for clinical care
- Rated “Good”, all 5 areas
- Nurse-led by Roseline Fazal Masih
- Competency-checked per procedure
- Read our CQC report(opens in a new tab)
What it looks like at home
- Checking and recording blood-glucose readings as the care plan sets out
- Giving insulin or oral diabetes medicines where a carer is competency-checked, exactly as prescribed
- Recognising a “hypo” (low blood sugar) and acting on the written hypo protocol, and acting on very high readings the same way
- Supporting regular, diabetes-friendly meals and fluids
- Daily foot and skin checks, and reporting anything that needs attention
- Keeping the GP and diabetes team’s plan followed, day to day
Who does what
Your care is overseen by our Registered Manager, a registered nurse. Carers give insulin or oral diabetes medicines only where they have been competency-checked on that person’s regime, and strictly as prescribed. Setting the regime (and any change to the dose) stays with the GP and diabetes team; we follow their written plan and never alter it ourselves.
If something goes wrong
A severe hypo (drowsy or unresponsive), or signs of very high blood sugar or DKA (diabetic ketoacidosis, a medical emergency), means the written hypo protocol and 999 without delay. Readings that stay out of range are reported to the GP or diabetes team, who decide what to change. The plan names exactly who to call, and when.
Led by our Registered Manager
Every clinical package is led by Roseline Fazal Masih, our CQC Registered Manager and a registered nurse. Care is planned alongside the NHS teams already involved, and no carer takes on a clinical task until they have been trained and competency-checked for that exact task, for that exact person.
- CQC-registered for “Treatment of disease, disorder or injury”, rated “Good” in all five areas
- Competency checks per procedure, per person: never “trained once, assumed forever”
- One plan shared with your district nurses, GP and specialists
Worried about cost? Many complex packages are funded in full
NHS Continuing Healthcare can fund complex care at home in full, and it is not means-tested. Our funding guide explains the routes in plain English, and we can help with the application.
See funding optionsHow nurse-led care begins
- 1
Free home visit
We meet you (and, with your permission, the NHS team involved) to understand the clinical picture properly.
- 2
A nurse-led care plan
Our Registered Manager builds the plan (procedures, routines, escalation steps), shared with everyone who needs it.
- 3
Trained, competency-checked carers
Your carers are trained and signed off for your specific procedures before the first visit, and refreshed regularly.
Care at home vs hospital or a care home
| In this respect | At home with Fabulous | In hospital / a care home |
|---|---|---|
| Familiar carers | The same small team who know the routine and the warning signs | Whoever is on shift |
| Blood-sugar routine | Monitoring and meals around your day, one-to-one | Around a shared schedule |
| Independence | Your own home, your own routine | A shared setting’s routine |
| Working with the NHS | One plan shared with your GP and diabetes team | Varies by setting |
| Family presence | Family there on your terms | Set visiting hours |
| Cost | From £26 an hour, with funding routes explained | Varies |
Diabetes care at home: common questions
Can your carers give insulin, or does it have to be a nurse?
Carers can give insulin and oral diabetes medicines, but only once they have been competency-checked on that person’s regime and strictly as prescribed. Our Registered Manager, a registered nurse, oversees the plan. Setting the regime and any dose change stays with the GP and diabetes team.
What do carers do if there is a hypo?
They recognise the signs of a low blood sugar and act on the written hypo protocol straight away, and call 999 for a severe hypo where someone is drowsy or unresponsive. Very high readings are acted on the same way, and reported to the diabetes team.
Is this the same as medication reminders?
No. Everyday reminders to take tablets are part of our personal care. This nurse-led clinical support is for insulin administration and blood-sugar-led care, where carers are competency-checked and the plan is overseen by a registered nurse.
What does diabetes care at home cost?
Care starts from £26 an hour. Some people qualify for help through their council, NHS Continuing Healthcare or Attendance Allowance. Our funding guide explains the routes in plain English, and we can help you ask.
Last reviewed 14 June 2026 · Reviewed by Roseline Fazal Masih, Registered Manager · Registered Nurse
For NHS discharge teams & case managers
We support people with diabetes across Croydon & Bromley, including insulin administration by competency-checked carers, on a nurse-led plan that follows the GP and diabetes team’s regime.
What we provide
- Per-carer competency records for blood-glucose monitoring and insulin administration
- Blood-glucose and administration records available on request
- A written care and escalation plan, including the hypo protocol, shared with your team
We aim to respond to discharge enquiries the same working day · Across Croydon, Bromley& nearby. Close to Croydon University Hospital and Princess Royal University Hospital.
Where to next
Part of our nurse-led complex & clinical care.
Let’s talk about the care you need
A friendly chat with someone local who understands. We’ll listen first, then help you decide what’s right for your family.