Live-in care in Croydon and Bromley

A live-in carer moves into a spare bedroom in your home and supports the day as it already runs: getting up and washed, meals cooked the way you like them, medication prompted and recorded, the house kept in order, and company through the day. The carer takes an agreed break each day and regular time off, and the care plan sets out who covers those breaks before care starts: usually family, or the council or NHS when they fund the care. If nights are regularly disturbed, the plan may need separate waking-night cover so the live-in carer can sleep.

In Croydon and Bromley, live-in care often begins at a turning point: coming home from Croydon University Hospital or the Princess Royal University Hospital, a fall at home, or a husband, wife, son or daughter who can no longer manage the care alone. The whole arrangement is run from our office at Airport House on Purley Way. The care plan is agreed with you before care starts, the office team is who you call when something needs to change, and urgent calls are answered 24 hours a day.

Live-in care works alongside the local NHS rather than replacing it. Carers report changes to the GP or district nurse, and if needs become clinical, our nurse-led complex care, overseen by our Registered Manager, a registered nurse, can be added without changing provider. For couples, live-in care can be the way to stay together at home rather than one partner moving into a care home.

Because a live-in carer shares your home as well as your day, matching matters more than with visiting care. At the free home visit in Croydon or Bromley we ask about the person as well as their care needs: daily routine, interests, food, and what makes a day feel like their own. Before care starts we tell you who we propose, and if the fit is wrong once care begins, you can ask for a different carer and we will change it.

Every carer is employed directly by us, not through an agency or a staff bank, and every carer is DBS-checked and trained. New carers usually shadow an experienced colleague before working on their own, and the carers we send to people living with dementia have dementia training. If your carer is away, we tell you in advance and tell you who is covering. The carer writes a note of each day, so the family can see how the week has gone.